Privacy Policy
Last updated: 2 November 2026
Store A One (“we”, “us”, “our”) operates https://storeaone.com.
This Privacy Policy explains what personal information we collect, how we use it, who we share it with,
and the choices you have. By using our website or placing an order, you agree to this policy.
1. Who We Are
- Business name: Store A One
- Website: https://storeaone.com
- Email: info@storeaone.com
- Phone / WhatsApp: +92 333 6061281
- Location: Pakistan
2. Information We Collect
- Contact details: name, phone number, email address and delivery address.
- Order details: products ordered, quantity, price, payment method, order status and order history.
- Account details: username, email address, encrypted password, saved addresses and wishlist items (if you create an account).
- Communications: messages you send through our contact form, WhatsApp, email, product reviews and support requests.
- Technical information: IP address, browser type, device type, pages visited and approximate location, collected through cookies and analytics.
3. How We Use Your Information
- Process and deliver your orders, including sharing your delivery details with couriers.
- Send order confirmations, delivery updates, tracking information and invoices by SMS, email or WhatsApp.
- Provide customer support, handle returns, exchanges and refunds.
- Create and manage your account, wishlist and order history.
- Improve our website, products and services, and understand how visitors use the site.
- Prevent fraud, misuse and unauthorised activity.
- Send promotional offers and updates, only where you have agreed to receive them.
- Comply with legal, tax and accounting obligations.
4. Payment Information
We currently offer Cash on Delivery (COD). When online payment options become available,
payments are processed by third-party payment providers. We do not store full card numbers, PINs or
banking passwords on our website. Payment providers handle your payment details under their own privacy policies.
5. Sharing Your Information
We do not sell your personal information. We share it only as needed to run our store:
- Courier companies (such as TCS, Leopard and M&P) to deliver your order.
- Payment providers and banks to process payments and refunds.
- Hosting and technology providers that host our website and store data securely.
- Email, SMS and WhatsApp service providers used to send order updates.
- Analytics and advertising partners (such as Google and Meta) to measure and improve our marketing.
- Authorities where required by law or to protect our legal rights.
6. Cookies and Similar Technologies
Our website uses cookies and similar technologies to keep your cart and session working, remember your
preferences, measure site performance and show relevant advertising. You can block or delete cookies in your
browser settings, but some parts of the store (such as the shopping cart and checkout) may stop working properly.
7. Data Retention
We keep personal information only as long as needed for the purposes described above. Order and invoice
records are kept as required by tax and accounting rules. Account information is kept until you ask us to
delete it, subject to our legal record-keeping obligations.
8. Your Rights
You may ask us to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Delete your account and personal information (see below).
- Withdraw consent for marketing messages at any time.
- Object to or restrict certain processing.
To make a request, email info@storeaone.com from the email address
linked to your account. We may need to verify your identity before acting on a request.
9. Account Deletion
If you have created an account, you can request deletion at any time. Full instructions are on our
Account Deletion page.
10. Security
We use reasonable technical and organisational measures to protect your information, including encrypted
connections (HTTPS), access controls and secure hosting. No method of transmission or storage is completely
secure, so we cannot guarantee absolute security.
11. Children’s Privacy
Our store is not directed at children under 13. We do not knowingly collect personal information from
children. If you believe a child has provided us information, contact us and we will delete it.
12. Third-Party Links
Our website may link to third-party sites (for example, social media pages). We are not responsible for
their content or privacy practices. Please review their policies before sharing information.
13. International Transfers
Our website and service providers may store or process data on servers located outside Pakistan. Where this
happens, we take reasonable steps to ensure your information remains protected.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page
with the “Last updated” date.
15. Contact Us
For any privacy question or request:
- Email: info@storeaone.com
- Phone / WhatsApp: +92 333 6061281
- Contact form: https://storeaone.com/contact-us/
